NewWave HQ

  • Salesforce Test Engineer

    Job ID 2019-1220
  • Overview

    NewWave is an information technology company helping businesses and government agencies modernize and thrive by applying the power of technology. NewWave began making a mark in the federal healthcare space in 2004, where we continue to actively modernize systems to improve healthcare’s value for millions of Americans. Since then, our work has expanded across various sectors and industries, where we help our customers stay ahead of the new and make the world in which we live, better.


    The Salesforce Test Engineer will be a member of IDOS Program Team. This individual focus on successful delivery of software applications developed on platform. Work involves understanding requirements, plan, design, develop and execute test cases that will enable the team to quickly deliver quality solutions using agile development and testing practices.

    • Ensuring that the customer/user meet customer needs.
    • QA Analyst works closely with customer/user as well as the technical teams to identify issues, assess root causes, and propose solutions.
    • QA Analyst then transmits the information to the appropriate parties as actionable requirements.
    • Throughout the software development lifecycle process, the analyst is the user advocate – answering questions, working with the technical and project management teams, ensuring that requirements are interpreted consistently, and confirming that the customer receives what has been requested.
    • It is critical that the Quality Assurance Analyst be able to understand the systems in place and how they interpreted on a logical level.



    • Perform functional testing, integration testing and regression testing.
    • Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to Salesforce release upgrades.
    • Participate in user story mapping, sprint planning, estimation and feature walk-throughs.
    • Document any defects found during the daily testing activities and track them until they are resolved.
    • Participate in monthly release activities and in post release support activities.
    • Able to effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner
    • In-depth understanding of the capabilities and constraints of the SFDC Communities and CRM applications.
    • Participate in testing  Community cloud and sales cloud applications
    • Work closely with the product owners, designers, developers during all aspects of creation of Application using Salesforce
    • Ability to identify risks and provide mitigation plan for Salesforce applications.
    • Ability to create Salesforce test strategy and test approach documents.
    • Experience in diagnosing, reporting, tracking and resolving quality issues.
    • Willingness and ability to create and adapt to new technologies in Salesforce.
    • Ability to work on multiple tasks simultaneously and manage time and priorities effectively.
    • Involved in Agile/Scrum framework.

    Residency Requirement

    • Must have lived in the United States at least 3 out of 5 years.


    Interpersonal Skills

    • Excellent interpersonal, communication, and organizational skills.
    • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
    • Should be extremely facts and data oriented.
    • Should be deadline and closure oriented.
    • Strong communication, interpersonal, persuasion, facilitation and influencing skills.
    • High Energy Levels. Should be self-driven.
    • Strong analytical, organizational and project management skills.
    • Demonstrated ability to lead and work with cross functional teams including senior level individuals.
    • Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.



    NewWave is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.   NewWave is a proud Veteran friendly employer.


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