NewWave HQ

  • UI /UX Team Lead

    Job ID 2019-1237
  • Overview

    NewWave is an information technology company helping businesses and government agencies modernize and thrive by applying the power of technology. NewWave began making a mark in the federal healthcare space in 2004, where we continue to actively modernize systems to improve healthcare’s value for millions of Americans. Since then, our work has expanded across various sectors and industries, where we help our customers stay ahead of the new and make the world in which we live, better.

    Responsibilities

    NewWave is looking for a UI/UX Team Lead to fill a role on our growing design team. We are a data-driven technology firm determined to create intuitive solutions that inspire and serve real purpose. We value people who use their intelligence and passion to inspire their teammates and make an impact on our customers.

    • Provide leadership, direction, mentorship and coaching to a team of UI/UX professionals
    • Serve as player-coach who can both perform UI/UX design capabilities and also educate customers and other staff on industry standard approaches to Human Centered Design (HCD) principles and best practices
    • Understand and translate HCD research on user needs into ideas.
    • Create thoughtful and impactful product concepts, wireframes, flows, information architecture, prototypes, and UI patterns.
    • Lead collaborative design reviews and participate in usability testing to refine design artifacts.
    • Successfully communicate conceptual ideas, detailed design, rationale, and usage guidelines, both verbally and visually.
    • Collaborate with developers and subject matter experts to refine the customer experience and analyze tradeoffs between usability and performance needs.
    • Measure recently released system features to establish benchmarks and to identify potential areas of improvement.
    • Establish norms of collaboration and communication within the team and with the customer appropriate for DevOps.

    Qualifications

    • Strong and collaborative leadership skills with strong emotional intelligence and experience growing and leading UI/UX professionals in their careers
    • BS or equivalent experience in Interaction Design, Graphic Design, Human Factors, HCI, HCD etc.
    • 5+ years interaction design experience across a variety of digital channels.
    • Fluency with wireframing tools (e.g., Axure, Balsamiq, etc.).
    • Fluency with prototyping tools (e.g., InVision, Figma, Adobe XD, Sketch, Framer, Marvel, Proto. Io, etc.).
    • Proficiency with front-end UI development (e.g., Angular JS) a plus but not required.
    • Full understanding of U.S. Web Design Standards and accessibility requirements.
    • Agile and/or Lean knowledge and experience.
    • Portfolio of design and/or research artifacts.
    • Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports.
    • Very strong verbal and written communication skills, along with experience in customer interaction, requirements analysis, presentations, and system design.
    • Ability to pass a background investigation and clear a Public Trust at minimum per contract requirements

    Residency Requirement

    • Must have lived in the United States at least 3 out of 5 years.

     

    Preferred

    • Strong understanding and hands-on experience with Agile software development methodologies.
    • Experience working for modern software company (PaaS/SaaS/Web/Mobile preferred)
    • Demonstrated strong cross organization communication skills with both business and technical stakeholders to effectively communicate business benefits and influence technical decisions.
    • Proven ability to analytically address complex problems, process critical data, establish facts, and draw quality conclusions.
    • Ability to work well under pressure, with tight deadlines and ambiguity on some projects.

     

    Technical

    • Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
    • Microsoft Project. 
    •  

     

    FLSA Status

    • Exempt

     

    Interpersonal Skills

    • Excellent interpersonal, verbal and written communication, and organizational skills - must be able to communicate fluently in English both verbally and in writing.
    • Should be extremely facts and data oriented.
    • Should be deadline and closure oriented.
    • Strong persuasion, facilitation and influencing skills.
    • Should be self-driven.
    • Strong analytical, organizational and project management skills.
    • Demonstrated ability to lead and work with cross functional teams including senior level individuals.
    • Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.

     

    NewWave is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NewWave is a proud Veteran friendly employer.

     

     

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