NewWave HQ

Agile/Safe Coach

Job ID 2019-1386


NewWave is an information technology company helping businesses and government agencies modernize and thrive by applying the power of technology. NewWave began making a mark in the federal healthcare space in 2004, where we continue to actively modernize systems to improve healthcare’s value for millions of Americans. Since then, our work has expanded across various sectors and industries, where we help our customers stay ahead of the new and make the world in which we live, better.


NewWave is looking for an experienced Agile/SAFe Coach and SAFe Program Consultant to join our Agile Transformation team at the Department of Veteran Affairs. This is a highly challenging role focused on business process reengineering, gap analysis, process improvement, and most importantly, defining SOPs that work for our clients and their partners. The individual must have a proven track record of training and transforming teams and programs to fully implement Agile (Scrum or SAFe). The position alternates between virtual and on-site workdays, thus the individual must possess exceptional communication and meeting facilitation skills, in-person and virtual.


The day to day role will be dynamic, addressing multiple customer priorities. The overall focus will be on leading transformation of software product delivery practices by coaching Program teams in Agile methods. This candidate may also work as a lead coach or in project management/deputy program management roles, so experience managing teams of professionals is a plus.


  • The ideal candidate will have experience at the Department of Veterans Affairs as well as experience leading Agile Transformation at a large enterprise. Experience delivering Scrum Master and Leading SAFe courses is also desirable.
  • Work with team, Federal Client and partner contractors to develop plan to implement Agile practices at the Portfolio, Program and Team levels.
  • Assess Programs and Projects to determine their level of Agile maturity and use the data to tailor a training plan.
  • Provide mentoring and training for team members and Federal customers.
  • Oversee one or more teams of coaches to ensure they are effectively mentoring their assigned teams.
  • Interact directly with mid-and senior-level Federal executives to gain understanding of their needs and develop service delivery plans.
  • Coach Scrum and Agile Release Train teams on Agile fundamentals. Help them implement Agile ceremonies, identify the roles, manage the respective artifacts and realize the potential of Agile Delivery. Coach teams in practices that deliver value through increased speed, better quality, and greater team engagement.
  • Facilitate Sprint Planning, Backlog Grooming, Sprint Reviews, Sprint Retrospectives and other Scrum ceremonies; Create and manage artifacts; and identify, implement, and track metrics.
  • Identify stakeholders and change agents and get their buy-in for recommended changes.
  • Communicate projects’ transformation progress via weekly updates to management highlighting successes, risks, areas of improvement, and suggested resolutions
  • Act as a thought leader in the Agile space and contribute to whitepapers, magazine articles, proposal writing, and authoring any similar literature that further our mission
  • Prepare and deliver presentations and training materials for Federal, contractor, and company teams.


  • At least 4 years of experience working in a software development shop as either a PM, BA, Developer, Tester, DBA, or System Administrator
  • Minimum 4 years working in a pure Agile environment (Scrum, Kanban, SAFe, DevOps), with at least 2 years of actively coaching and transitioning teams, programs, and portfolios
  • The individual must hold at least one Agile certification. This includes PMI Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM), Certified Scrum Professional (CSP), SAFe Agilist (SA), or SAFe Program Consultant.
  • Experience working with at least one the following Agile tools: IBM Rational (RM, CM, QM), ServiceNow Agile, CA Rally, JIRA or TFS, ALM, or VerionOne
  • Experience with providing presentations to virtual and in person teams with an emphasis on remotely-delivered presentations
  • Proven leadership experience in IT delivery, building and sustaining high performing teams
  • An effective communicator skilled in conflict resolution - exceptional soft skills are essential
  • Bachelor’s degree required


  • Experience working for the Department of Veterans Affairs (VA)
  • Experience in management consulting at a large firm
  • DevOps certified with at least 2 years of experience implementing the methodology
  • Master’s Degree (MIS or MBA)

Interpersonal Skills

  • Excellent interpersonal, verbal and written communication, and organizational skills - must be able to communicate fluently in English both verbally and in writing
  • Should be extremely facts and data oriented.
  • Should be deadline and closure oriented.
  • Strong persuasion, facilitation and influencing skills.
  • Should be self-driven.
  • Strong analytical, organizational and project management skills.
  • Demonstrated ability to lead and work with cross functional teams including senior level individuals.
  • Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.

NewWave is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.   NewWave is a proud Veteran friendly employer.


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